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OpenAI

Frontier models & enterprise AI platform

OpenAI builds the GPT family of models and ChatGPT. For enterprises it offers two routes in: ChatGPT Enterprise, a workspace for every team with admin controls and data kept out of model training, and the API platform, on which companies build their own assistants, agents and AI features into their products and processes.

Headquarters
San Francisco, USA
Founded
2015
In short

What is OpenAI?

OpenAI is an AI research and deployment company founded in 2015 and based in San Francisco. It develops the GPT family of models and ChatGPT, and serves enterprises through ChatGPT Enterprise, a managed AI workspace for employees, and its API platform, on which companies build their own assistants, agents and AI features.

Profile reviewed by A³ ·

What they do

What OpenAI does for enterprises

The company behind the GPT models and ChatGPT. Through ChatGPT Enterprise and its API platform, OpenAI gives organisations frontier models with enterprise-grade security, privacy and administration.

Specialties

  • Frontier language and multimodal models
  • ChatGPT Enterprise for company-wide adoption
  • API platform for custom assistants and agents
  • Enterprise security, privacy and admin controls
Products & services

What OpenAI offers enterprises

ChatGPT Enterprise

A company-wide ChatGPT workspace with administration, single sign-on, usage analytics and business data excluded from model training by default.

API platform

Programmatic access to OpenAI's models for building assistants, agents, search and automation into your own products and internal tools.

Agents & tooling

Developer tools for building agents that use tools, retrieve company knowledge and complete multi-step tasks.

Azure OpenAI (via Microsoft)

OpenAI models offered inside Microsoft Azure, for organisations that want to consume them under their existing Azure agreements and controls.

Use cases

How enterprises use OpenAI

Knowledge work at scale

Drafting, summarising and analysing documents across departments from one governed workspace.

Customer-facing assistants

Support and service assistants grounded in your own documentation and systems through the API.

Software development

Code generation, review and explanation to speed up engineering teams.

Is this your problem?

OpenAI gets matched to teams that recognise one of these.

  • Rolling out a secure AI assistant to every team at once
  • Building AI features or agents into your own products
  • Teams that want frontier model capability without running infrastructure
Working with OpenAI through A³

From your problem to a working deployment, in three steps.

A³ does not resell OpenAI. It puts the right capability in the room with the people who own the problem, and lets the result decide the next step.

  1. State the problem

    Describe the blocker in your own words. A³ checks the context and confirms whether OpenAI is the strongest fit, or recommends another partner.

  2. See it work, live

    A free live session where the capability is tested against your scenario, with your team in the room. No pitch, nothing to sign.

  3. Workshop, then deploy

    If it holds up, a hands-on workshop scoped to your team, then deployment with OpenAI or a specialist partner from the A³ ecosystem.

Before you choose

What to check before choosing OpenAI

Data handling
Confirm which offering you are on: business offerings exclude your data from training by default, consumer accounts follow different terms.
Workspace or API
A ready-to-use workspace for employees and a build-it-yourself platform are different projects with different owners and budgets.
Cloud and procurement route
Decide whether to contract directly with OpenAI or consume the models through Microsoft Azure.
Governance
Plan access controls, usage policies and evaluation before a company-wide rollout, not after.
A³ sessions

OpenAI hasn't run an A³ session yet.

A partner earns Live Proven status once it has demonstrated successfully through an A³ session. Claim a session built around your problem and it could be this one's first.

Questions buyers ask

OpenAI: frequently asked questions

What is OpenAI?

OpenAI is the San Francisco company, founded in 2015, that builds the GPT models and ChatGPT. Enterprises use it through ChatGPT Enterprise and through its API platform.

What is the difference between ChatGPT Enterprise and the OpenAI API?

ChatGPT Enterprise is a finished workspace your employees log into. The API is a developer platform your teams use to build OpenAI models into your own applications and processes.

Does OpenAI train its models on enterprise data?

OpenAI states that data from its business offerings, including ChatGPT Enterprise and the API, is not used to train its models by default. Check the current terms for your contract.

Can we use OpenAI models through Microsoft Azure?

Yes. Microsoft offers OpenAI models through its Azure cloud, which some organisations prefer for procurement, data location and integration reasons.

How can my organisation evaluate OpenAI through A³?

Describe your problem on the A³ booking page. If OpenAI is the right fit, A³ sets up a free live session where the capability is tested against your scenario with your team, before any commitment.

Sources & review

The facts on this page were last reviewed by A³ on . Spotted something out of date? Write to the A³ team.

Why they're listed

Vetted first. Proven live when earned.

OpenAI completed A³ review before being listed: enterprise references, capability, domain fit and delivery readiness. Live Proven status is added only once a partner has demonstrated successfully through an A³ session.

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